Front of House Assistant, Bridport

About us:

At Groves, we are not just about plants and flowers – we are about creating memorable experiences for our customers. Our bustling restaurant, Ivy House is a hub of activity, offering delicious meals and a warm atmosphere amidst the greenery.

We are currently seeking an enthusiastic individual to join our front of house team on weekends.

Position Overview:

As a member of our front of house team, you'll be the face of our restaurant, providing exceptional service to our customers. From greeting guests with a smile to ensuring their dining experience is nothing short of delightful, you'll play a vital role in creating a welcoming atmosphere that keeps our customers coming back.

Key Responsibilities:

• Greet and seat guests with a friendly and welcoming demeanor. Take food and beverage orders accurately and efficiently using our electronic system.
• Deliver orders to tables and ensure that guests have everything they need throughout their meal.
• Assist with clearing and resetting tables to maintain a clean and organised dining area.
• Collaborate with kitchen staff and other team members to ensure smooth service.
• Handle payments and process transactions accurately.
• Provide knowledgeable recommendations about our menu offerings and any specials, advising on allergy information as required.
• Address any customer concerns or inquiries in a professional and timely manner.
• Experience of working in a catering environment would be useful but not essential. There will be an opportunity to increase your hours to help cover holidays, sickness and special events.
• Pay around £12.30 per hour depending on experience
• 30-35 hours per week
• Weekend working essential